Dominican University

Your refund from Federal Title IV funds (Subsidized & Unsubsidized Direct Loans, Federal UG Parent Plus Loans**, Federal Pell & Federal SEOG grants) will be processed within 14 days of receipt to Dominican.  We will not process a refund for balances less than $200.00, unless requested by the student. 

Students will receive refunds if there is a credit on your account (scholarships/grants or loans exceed tuition costs and fees). These are processed regularly throughout the semester.  Students can request that the credit remain on their tuition account, in which case, DU will not refund the account. 

Your refund will be sent to you by the following methods:

• eRefund:  electronic refund directly into your personal bank account, but you must sign up for it (see instructions below); or 
• Echeck:  if you are not enrolled in eRefund, an Echeck will be processed for you. The Echeck is emailed directly to your DU email address;  you must download to print the Echeck, and deposit it with your personal bank account. 
• Paper check: Paper checks will be paid to parents when there is a parent refund.  The paper checks will be mailed to the student's home address on file

eRefunds are our preferred method and will be processed on a weekly basis.  If you have not done so, you will need to sign up for eRefunds within mydu with our 3rd party vendor Transact/Cashnet.  When signing up, you will provide your personal bank account and routing number onto a secure website.  Once signed up, any refunds that are due to the student will be process as a eRefund, and will continue unless the student removes/changes his/her bank account information, or the student's bank rejects the payment.  

Echecks is our next option for students who have not signed up for eRefunds. This will be processed on a weekly basis. Echecks save mailing time and are safely sent to your DU email address. You will receive an email that an Echeck was processed for you.  Separately, our vendor, Paymerang, will send you an email notifying that a check is attached to the email, with instructions for you to download and print the check.  You will deposit or cash the eCheck, as you would any other paper check. 

Paper checks are used for other than student refunds. These are likely refunds to parents for over-disbursement of a parent loan. These are paid on Wednesdays, and are mailed to the student's home address on file. 

Federal Plus Loans: Refunds will be processed to the student unless the credit is the result of a Federal UG Parent Plus Loan. In this case the refund, by paper check, will be processed and mailed to the parent who secured the loan.  If the parent would like the refund processed by eRefund they will need to contact the Student Accounts office at bursar@dom.edu.

The Student Accounts Office of the Business Office reviews tuition accounts after the add/drop date each semester. If a tuition balance exist and there is no enrollment in a payment plan, the student's tuition account will be charged a $90 deferment fee for the academic semester (once in September and once in January). If a balance still exists and there is no enrollment in a payment plan and/or payment plan amounts are past due, a 1% finance charge will be charged on the outstanding tuition balance or on the past-due payment plan amount each month starting in October and in February. Also, a Student Accounts (SA) Hold will be placed on the account.  The SA Hold will prevent future registrations. Tuition balances will need to be resolved before the Student Accounts Hold can be removed.   

Dominican University encourages all students to participate in their graduation ceremony. Although students are allowed to participate in their graduation ceremony with an outstanding tuition balance, diplomas and official transcripts may be withheld until all balances are paid in full. Students should make payments to clear their balances as soon as possible. Payments can be accepted by check, cashier's check, money order, or cash [pay cash directly to the Stars Connect Office (Lewis Hall 1st floor)]. Students may also pay electronically, on-line, through the Online Payment Center with ACH or any major credit card.  

Any tuition balance related questions or concerns should be addressed to bursar@dom.edu,  knoel@dom.edu or ddumas@dom.edu